GCC-as-a-Service: A New Operating Model for Modern Enterprises Home GCC-as-a-Service: A New Operating Model for Modern Enterprises As global enterprises accelerate digital transformation and pursue operational resilience, Global Capability Centers (GCCs) have emerged as powerful strategic enablers. Traditionally built...
The Strategic Shift to GCCs: Building Scalable, Resilient, and Innovation-Driven Enterprises Home The Strategic Shift to GCCs: Building Scalable, Resilient, and Innovation-Driven Enterprises Global Capability Centers (GCCs) have evolved from cost-saving outposts to becoming strategic pillars of enterprise transformation....
The Rise of Global Customer Support: Where Technology Meets Customer Experience Home The Rise of Global Customer Support: Where Technology Meets Customer Experience In a digital-first world, products don’t just need to work—they need to perform, 24/7, across geographies,...
