Job Title: QA Automation Engineer

Location: Hyderabad, India Job Type: Full-Time Experience: 5 – 8 Years Working Model: Hybrid | Hyderabad Role Overview The QA Automation Engineer reports to the Product Director and is an integral part of the Product organization at Indigrators Solutions. This role is responsible for improving software quality through the implementation and maintenance of automated testing frameworks. The position empowers self-organized teams, drives testing best practices, and ensures QA standards are met across product development cycles. Key Responsibilities

• Enable self-organized teams to improve software quality by implementing and maintaining automated tests.



• Continuously enhance and optimize QA frameworks.



• Train product teams on quality-related best practices and frameworks.



• Support test design, automation, and maintenance across teams.



• Monitor and report QA metrics to the QA Lead Engineer.



• Apply technical expertise in automation tools, cloud-based testing, and CI/CD processes.



• Promote awareness of test automation within product teams.

Qualifications

• 5+ years of experience as a QA in automation using Playwright, Robot Framework, or Selenium.



• Proficiency in TypeScript (minimum 2 years).



• Hands-on experience in test automation for cloud-based web applications (preferably SaaS).



• Solid grasp of manual and automated software testing methodologies and tools.



• Strong understanding of CI/CD, including tools like Git, CircleCI.



• Familiarity with Linux command line, system architecture, and basic DevOps concepts.



• Experience with Confluence/Jira.

Preferred Skills

• Proficiency in Python, particularly using Pytest.



• Experience in data/API testing.



• Exposure to unit testing and/or BDD frameworks.



• Knowledge of CPG/FMPG domain and integrations with ERP systems.



• Experience with AWS/Public Clouds.



• Understanding of release management



• Strong communication, problem-solving, and stakeholder management

Key Processes & Methodologies

• Agile, Scrum, and DevOps practices.



• CI/CD pipeline automation.



• Cloud-native testing frameworks.



• Quality governance and test metrics reporting.

Key Relationships (Teams & Stakeholders)

• QA Lead Engineer



• Development Team Leads



• Product Managers



• DevOps & Security Team

Competencies

• Analytical Thinking – 3



• Flexibility – 3



• Collaboration – 3



• Communication – 3

(Scale: 1 = Basic, 5 = Expert) Measures of Success

• Automated Test Coverage – % of automated vs total test cases.



• Requirements Coverage – % of mapped test cases to business requirements.



• Passed Requirements – Requirements that have successfully passed testing.



• Passed Tests – Effectiveness of test case design reflected in defect detection.



• Test Execution Velocity – Number of test instances executed during each release cycle.



• Total Tests Executed – Manual + automated test executions per build.



• Team Lead/TPM Satisfaction – Based on qualitative feedback.



• Professional Development – Growth in skills, knowledge, and QA contributions.

Job Title: Data Engineer Location: Hyderabad, India Job Type: Full Time Experience: 5 – 8 Years Working Model: On-Site (No remote or work-from-home options available) Work Schedule: US Shift Hours (3:00 PM to 11:00 PM IST)

Role Overview

Data Engineer will be responsible for designing and implementing scalable backend systems, leveraging Python and PySpark to build high-performance solutions. The role requires a proactive and detail-oriented individual who can solve complex data engineering challenges while collaborating with cross-functional teams to deliver quality results.

Key Responsibilities

• Develop and maintain backend systems using Python and PySpark.
• Optimize and enhance system performance for large-scale data processing.
• Collaborate with cross-functional teams to define requirements and deliver solutions.
• Debug, troubleshoot, and resolve system issues and bottlenecks.
• Follow coding best practices to ensure code quality and maintainability.
• Utilize tools like Palantir Foundry for data management workflows (good to have).

Qualifications

• Strong proficiency in Python backend development.
• Hands-on experience with PySpark for data engineering.
• Excellent problem-solving skills and attention to detail.
• Good communication skills for effective team collaboration.
• Experience with Palantir Foundry or similar platforms is a plus.

Preferred Skills

• Experience with large-scale data processing and pipeline development.
• Familiarity with agile methodologies and development tools.
• Ability to optimize and streamline backend processes effectively.

Job Title: Senior AI Engineer  Job Summary: We are seeking experienced Senior AI Engineers to join our AI team and drive the design, development, and deployment of cutting-edge AI solutions. You will work on exciting projects, such as sentiment analysis for support tickets, automated data insights, conversational interfaces, and zero-touch planning using AI. This role requires close collaboration with cross-functional teams, including Product and Data Engineering, to deliver impactful AI-driven features that transform our platform. Key Responsibilities: 

• Design, develop, deploy, and maintain ML models and AI infrastructure.
• Collaborate with cross-functional teams to integrate ML models into production workflows.
• Utilize AWS services, including Sage Maker and Bedrock, for model deployment and real-time monitoring.
• Implement and manage CI/CD pipelines to ensure efficient and reliable model deployment.
• Stay updated with the latest advancements in machine learning and AI best practices.
• Monitor and optimise model performance, addressing issues related to scalability and efficiency.
• Troubleshoot and resolve problems related to ML models and infrastructure.

Requirements: 

• 5+ years of professional experience with Python programming.
• Hands-on experience with Machine Learning Operations (MLOps).
• Proven expertise in data engineering and ETL processes.
• Strong knowledge of AWS services, including Sage Maker 3wand Bedrock.
• Proficiency in setting up and managing Docker and CI/CD pipelines.
• Experience with large language models (LLMs) and prompt engineering.
• Familiarity with model performance monitoring and optimization techniques.
• Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Job Title: Principal Engineer Location: Hyderabad Job Type: Full-Time Experience: 10+ Years Role Overview The Principal Engineer reports to the Domain Lead and plays a pivotal role in driving the technical vision, strategy, and execution of development initiatives. This role requires deep technical expertise, leadership, and collaboration across multiple teams to build scalable, high-performance, and cost-optimized software solutions aligned with business objectives. The Principal Engineer also acts as a thought leader, influencing technology choices, best practices, and innovation within the organization. Key Responsibilities

• Lead the design and architecture of software solutions, ensuring scalability, maintainability, cost optimization, and high performance.
• Drive innovation and continuous improvements in software development practices.
• Provide technical mentorship and coaching to engineers across teams.
• Ensure the successful delivery of high-quality software aligned with business requirements.
• Define and maintain coding standards, best practices, and governance frameworks.
• Collaborate with product management and stakeholders to shape the technical roadmap.
• Identify and address technical debt through effective strategies.
• Foster a culture of continuous learning, knowledge sharing, and cross-team collaboration.
• Lead DevOps, CI/CD, and automation initiatives to enhance software delivery efficiency.

Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years of experience in software development, with a proven track record.
• Strong expertise in Python and modern software engineering practices.
• Hands-on experience with cloud computing platforms (AWS, Azure, or GCP).
• Proven ability in architecting and developing scalable, high-performance applications.
• Experience with CI/CD pipelines, DevOps tools, and automation.
• Deep understanding of microservices, monolith, APIs, and distributed systems.
• Strong experience with SQL and NoSQL database technologies.
• Excellent communication and leadership skills to influence technical decisions across teams.
• A passion for mentoring, coaching, and fostering a strong engineering culture.
• Experience in technical governance and implementing best practices.

Preferred Skills

• Expertise in software architecture, system design, and performance optimization.
• Ability to translate complex business requirements into scalable and efficient solutions.
• Experience handling large data transformations and optimizing system efficiency.
• Leadership in modernizing technology stacks and implementing best practices.
• Strong focus on security, scalability, and maintainability in development processes.
• Research-driven approach to exploring emerging technologies and their business impact.
• Hands-on experience with code reviews, architecture guidance, and technical strategy.

Key Processes & Methodologies

• Agile, Scrum, and Kanban development methodologies.
• CI/CD and DevOps practices to streamline delivery.
• Cloud-native architecture including monolith and microservices-based development.
• High-performance computing strategies for scalability.
• Secure Software Development Lifecycle (SDLC).
• Data-driven decision-making and performance optimization.

Key Relationships (Teams & Stakeholders)

• Engineering Teams (Developers, QA, DevOps).
• Head of Engineering & Technology Leadership.
• Product Management & Business Stakeholders.
• Customer Success & Solution Architects.
• External Technical Partners & Vendors.

Competencies

• Strategic Thinking – 4
• Analytical Problem Solving – 4
• Technical Leadership & Mentorship – 4
• Communication & Collaboration – 3

(Scale: 1 = Basic, 5 = Expert) Measures of Success

• Technical leadership impact – Improvements in code quality, architecture, and scalability.
• On-time delivery of high-quality software aligned with business goals.
• Successful mentorship – Enhanced team skills, problem-solving capabilities, and innovation.
• Reduction of technical debt through strategic refactoring and modernization.
• Engineering team satisfaction – Measured by feedback and collaboration effectiveness.
• Performance improvements in system stability, cost-optimization, and security.
• Adoption of best practices and emerging technologies across teams.
• Contribution to company-wide strategic initiatives through technical innovation and leadership.

Job Title: Python Full-Stack Developer (2+ Years of Experience) Location: Hyderabad (On-site/Hybrid) Employment Type: Full-Time About the Role: We are seeking a highly motivated Junior Full-Stack Developer with at least one year of experience to join our dynamic team. This role involves working on cutting-edge technologies in cloud computing, IoT solutions, and backend systems. You will collaborate with cross-functional teams to develop, implement, and maintain scalable web applications. Key Responsibilities

1. Develop and maintain scalable front-end applications using React, HTML, JavaScript, and JQuery.
2. Create and manage backend systems with Flask and other frameworks.
3. Design and optimize SQL databases for robust and efficient data handling.
4. Work with IoT Core, MQTT protocols, and develop secure REST APIs for integration.
5. Deploy, monitor, and manage applications in AWS and other cloud environments.
6. Utilize Docker for containerization and efficient application deployment.
7. Collaborate with the team to ensure system performance, reliability, and scalability.

Key Skills and Qualifications:

• 1+ years of relevant experience in full-stack development.
• Proficient in Python for backend development.
• Hands-on experience with front-end technologies, including React, HTML, JavaScript, and JQuery.
• Strong knowledge of SQL and database management.
• Familiarity with IoT Core, MQTT, and developing APIs (REST).
• Experience with Docker for containerization.
• Knowledge of AWS cloud services for deployment and management.
• Understanding of version control systems like Git.

Preferred Qualifications:

• Basic knowledge of cloud security practices.
• Experience in integrating IoT solutions into applications.
• Familiarity with agile development methodologies.

What We Offer:

• Competitive compensation package.
• Opportunities for career growth and skill development.
• Access to state-of-the-art tools and technologies.
• Collaborative and inclusive work environment.

Application Process If you’re passionate about full-stack development and IoT technologies, we’d love to hear from you. Send your updated CV to [Mohammed.afzal@indigrators.com] with the subject line "Application for Python Full-Stack Developer - [Your Name]".

Job Location: Hyderabad, India Job Type: Permanent Work from Office: Hybrid Model   Position Structure and Team Integration

• The role reports into the Head of Customer Support and position holder is part of Delivery Team.

Result expectation in terms of result areas and core activities  

• Provide timely and efficient help to customers in finding their way around Visualfabriq SaaS

Main objectives of the role  

• Focus on customers’satisfaction of the product and provide the first line support.

Specialization  

• Customer Support
• SaaS
• FMCG

Key relationships  

• Head of Customer Support
• Customer Support Team
• Customer Success Managers

Key processes in the role of Customer/product Support.

• Building extensive knowledge of our SAAS product platform and provide our customers
• support in using it.
• Supporting end customers in complex questions.
• Providing extend and elaborated answers on business & “how to” questions from customers.
• Participating in ongoing education for Customer Support Manager’s.
• Collaborating with Customer Support & Engagement Managers to strengthen the Usage of
• product within the Customers Organization.
• Understanding of technicalities like Integrations (APIs), SQL language, analysing logs,
• identifying errors in logs etc.
• Experience in basic SQL queries - application support.
• Experience in looking into code, changing configuration, analysing if its development bug or
• product bug.
• Should know where to route tickets further and know how to manage customer escalations.

Requirements

• Bachelor’s degree in business, IT, Engineering or anything similar.
• 5-8 years of experience in a similar role in the IT Industry.
• Multitasking is your second nature, and you have a pro-active + Customer First mindset.
• Excellent verbal and written communication skills in English language.
• Outstanding customer service skills.
• Knowledge of online products/ SaaS (Software as a Service) is preferable.

Location: Hyderabad, India Job Type: Full-Time Experience: 4 – 8 Years Working Model: [Specify On-site/Hybrid/Remote if applicable] Role Overview The Customer Support Engineer reports to the Head of Customer Support and is a key member of the Product Team. This role focuses on ensuring customer satisfaction by providing first-line support, particularly specializing in SAP/ERP data integrations and data migration. The role involves deep collaboration with product, development teams, and customers to resolve complex issues and deliver excellent service. Key Responsibilities

• Build extensive knowledge of the SaaS product platform to effectively support customers.
• Provide first-line and advanced support to end customers facing complex technical and business challenges.
• Deliver detailed and clear responses to business and “how-to” questions from customers.
• Participate in ongoing education and training programs for customer support managers.
• Collaborate closely with Development teams, Product Support, and Customers to address and resolve issues.
• Analyze logs, identify and troubleshoot integration errors, and distinguish between development bugs and product bugs.
• Manage ticket routing and customer escalations effectively, ensuring timely resolution.

Qualifications

• Bachelor’s degree in Business, IT, Engineering, Economics, or related field.
• 4-8 years of experience in a similar customer support role within the IT industry.
• Solid understanding of SaaS platforms and support processes.
• At least 3 years of experience supporting ERP systems, preferably SAP.
• Familiarity with ERP/SAP integration processes and data migration.
• Strong understanding of ERP/SAP modules, functionalities, and data structures.
• Technical skills in Integrations (APIs, ETL/ELT), log analysis, and bug identification.
• Ability to work with code/configuration changes and analyze bug origins.
• Proven expertise in customer service, escalation management, and support process knowledge.
• Knowledge of the FMCG/CPG industry/domain is a plus.
• Excellent verbal and written communication skills in English.
• Ability to multitask and maintain a proactive, customer-first mindset.

Key Processes & Methodologies

• Customer support and issue resolution workflows.
• SaaS product platform knowledge management.
• Collaborative problem-solving with development and product teams.
• Escalation and ticket management best practices.

Key Relationships (Teams & Stakeholders)

• Head of Customer Support
• Product Team
• Development Teams
• Product Support Team
• Customers

Competencies

• Customer Focus
• Problem Solving & Analytical Thinking
• Communication & Collaboration
• Multitasking & Time Management

Measures of Success

• High customer satisfaction and positive feedback.
• Timely and effective resolution of customer issues.
• Accurate identification and routing of support tickets.
• Successful collaboration with cross-functional teams.
• Proactive engagement in continuous learning and process improvement.