- Indigrators Solutions Pvt. Ltd. 3rd Floor, DHFLVC, Jayabheri Silicon Towers, Kondapur, Hitech City, Hyderabad – 500084, Telangana, India
- info@indigrators.com
- +91-9392932809
Indigrators Shared Services helps organisations centralise support functions — HR, Finance, Payroll, IT, Procurement, and Compliance — into a single, managed India delivery hub. Powered by people, processes, technology, and governance. Delivered from Hyderabad.
A Shared Services Centre (SSC) consolidates back-office and support functions from multiple business units into one standardised delivery hub. India runs more than half of the world’s SSCs — 1,580+ centres operating in 2025. Indigrators provides fully managed SSC delivery from Hyderabad: we hire, train, manage, and operate your shared services team so you get the efficiency of an SSC without the infrastructure complexity. Centralized support functions improve efficiency, reduce costs, and combine people, processes, technology, and governance into a single delivery model.
Employee lifecycle administration, onboarding coordination, HRIS management (Workday, SuccessFactors, BambooHR), leave management, performance cycle support, and HR helpdesk for employees across time zones.
Accounts payable, accounts receivable, general ledger, bank reconciliations, expense management, financial reporting, month-end close support, and statutory compliance filings. ERP-embedded: SAP, Dynamics 365, Oracle, Xero.
End-to-end payroll data processing, statutory contribution calculations (PF/ESI/TDS/PT), payslip generation, bank transfer coordination, year-end compliance (Form 16, annual returns), and payroll helpdesk for employees.
End-user IT support (L1/L2), ITSM ticket management, asset management, access provisioning, software licence administration, and remote desktop support. Integrated with ServiceNow, Jira SM, Freshservice, and Zendesk.
Purchase order processing, vendor master management, supplier onboarding, contract administration, spend analysis, and procurement helpdesk. Integrated with SAP Ariba, Coupa, Jaggaer, and Oracle Procurement Cloud.
Document management, data entry and validation, reporting and analytics support, contract coordination, calendar management, and virtual administrative services for global business units and leadership teams.
Regulatory compliance monitoring, audit support, policy administration, risk reporting, data privacy compliance (GDPR), internal controls documentation, and governance framework support across business functions.
A fully dedicated team in Hyderabad, exclusively serving your organisation. Your tools, your processes, your brand standards. Full operational visibility and control.
A single Hyderabad hub serving multiple regional business units or subsidiaries globally — consolidating finance, HR, and IT for EU, ANZ, and other markets into one India centre.
Some functions remain onshore with your existing team; others are transitioned to Hyderabad. Phased approach — reduces risk and allows knowledge transfer in stages.
Short-term shared services capacity for specific projects — system migrations, M&A integration, audit seasons, or peak processing periods. Ramp up fast, ramp down cleanly.
Map current processes, volumes, SLAs, technology, and team structure. Identify transition-ready functions.
Redesign and standardise processes for India delivery. Define SOPs, SLAs, KPIs, and quality frameworks.
Recruit, onboard, and train Hyderabad team. 4-week parallel running with your onshore team before full handover.
Configure your HRIS, ERP, ITSM, or finance tools for India team. Workflow automation and self-service portals.
Full operations with SLA governance, weekly KPI reporting, and monthly review calls.
Quarterly optimisation reviews. Process automation. AI-enabled service desk. Ongoing upskilling.
RPA and workflow tools automating repetitive tasks — AP invoice processing, leave approvals, access provisioning, data entry.
AI-assisted IT and HR helpdesk — intelligent ticket routing, knowledge base deflection, and escalation management.
Hyderabad-based delivery costs 40–60% less than equivalent EU/ANZ onshore teams.
Hyderabad-based delivery costs 40–60% less than equivalent EU/ANZ onshore teams.
RPA and workflow tools automating repetitive tasks — AP invoice processing, leave approvals, access provisioning, data entry.
AI-assisted IT and HR helpdesk — intelligent ticket routing, knowledge base deflection, and escalation management.
Empower employees to resolve their own queries — payslips, leave, IT requests, HR policies — via self-service tools.
Power BI and Tableau dashboards — SLA adherence, ticket volumes, processing times, error rates, and cost-per-transaction tracking.
Hyderabad-based delivery costs 40–60% less than equivalent EU/ANZ onshore teams.
Standardised SOPs, SLA governance, and workflow automation reduce errors and processing times.
CA-qualified accountants, Workday-certified HR specialists, SAP Ariba procurement analysts — at scale.
Add functions or headcount in weeks — not months. Shared services scales with your business volume.
GDPR-aware processes, audit trails, and compliance monitoring built into every service line.
Automation, AI-assisted tools, and self-service portals as a foundation for broader digital initiatives.
Deep specialists in Finance, HR, IT, and Procurement — not generalist BPO teams. 8–15 years domain experience per function lead.
Dedicated, Hybrid, Global, or Project-based — we design the model around your requirements, not the other way.
Start with 3 people, scale to 50. We add capacity in weeks — without recruitment overhead on your side.
SLA-governed delivery with weekly KPI reports, monthly service reviews, and quarterly continuous improvement programmes.
Workflow automation, AI-assisted service desk, self-service portals, and real-time analytics dashboards embedded in every engagement.
Finance, HR, IT, Procurement — one Hyderabad team, all managed by Indigrators. First team operational in 6–10 weeks.
Finance, HR, IT, Procurement — run from India, at 40–60% of onshore cost, with full visibility and a dedicated team that is exclusively yours.
Finance, HR, IT & Operations from India