Indigrators Shared Services helps organisations centralise support functions - HR, Finance, Payroll, IT, Procurement, and Compliance - into a single, managed India delivery hub. Powered by people, processes, technology, and governance. Delivered from India.
A Shared Services Center (SSC) consolidates back-office and support functions from multiple business units into one standardised delivery hub. India is home to a large share of the world's SSCs. Indigrators provides fully managed SSC delivery from India: we hire, train, manage, and operate your shared services team so you get the efficiency of an SSC without the infrastructure complexity. Centralized support functions improve efficiency, reduce costs, and combine people, processes, technology, and governance into a single delivery model.
Employee lifecycle administration, onboarding coordination, HRIS management (Workday, SuccessFactors, BambooHR), leave management, performance cycle support, and HR helpdesk for employees across time zones.
Accounts payable, accounts receivable, general ledger, bank reconciliations, expense management, financial reporting, month-end close support, and statutory compliance filings. ERP-embedded: SAP, Dynamics 365, Oracle, Xero.
End-to-end payroll data processing, statutory contribution calculations (PF/ESI/TDS/PT), payslip generation, bank transfer coordination, year-end compliance (Form 16, annual returns), and payroll helpdesk for employees.
End-user IT support (L1/L2), ITSM ticket management, asset management, access provisioning, software license administration, and remote desktop support. Integrated with ServiceNow, Jira SM, Freshservice, and Zendesk.
Purchase order processing, vendor master management, supplier onboarding, contract administration, spend analysis, and procurement helpdesk. Integrated with SAP Ariba, Coupa, Jaggaer, and Oracle Procurement Cloud.
Document management, data entry and validation, reporting and analytics support, contract coordination, calendar management, and virtual administrative services for global business units and leadership teams.
Regulatory compliance monitoring, audit support, policy administration, risk reporting, data privacy compliance (GDPR), internal controls documentation, and governance framework support across business functions.
A fully dedicated India-based team serving your organization exclusively - using your tools, your processes, your governance, and your brand standards. Full operational visibility and control.
A common team that serves multiple clients, while maintaining strong data security, process separation, access control, and data confidentiality between engagements.
A defined team assembled for a specific project, scope, or delivery outcome - system migrations, M&A integration, audit seasons, or peak processing periods. Ramp up fast, ramp down cleanly.
Map current processes, volumes, SLAs, technology, and team structure. Identify transition-ready functions.
Redesign and standardise processes for India delivery. Define SOPs, SLAs, KPIs, and quality frameworks.
Recruit, onboard, and train your India team. 4-week parallel running with your onshore team before full handover.
Configure your HRIS, ERP, ITSM, or finance tools for India team. Workflow automation and self-service portals.
Full operations with SLA governance, weekly KPI reporting, and monthly review calls.
Quarterly optimization reviews. Process automation. AI-enabled service desk. Ongoing upskilling.
RPA and workflow tools automating repetitive tasks - AP invoice processing, leave approvals, access provisioning, data entry.
AI-assisted IT and HR helpdesk - intelligent ticket routing, knowledge base deflection, and escalation management.
Empower employees to resolve their own queries - payslips, leave, IT requests, HR policies - via self-service tools.
Power BI and Tableau dashboards - SLA adherence, ticket volumes, processing times, error rates, and cost-per-transaction tracking.
Finance, HR, IT, Procurement - one India team, all managed by Indigrators. First team operational in 6–10 weeks.
Finance, HR, IT, Procurement - one India team, all managed by Indigrators.
We respond within 2 business hours with relevant experience and a clear next step.
Your details are confidential. We never share them.
Finance, HR, IT, Procurement - run from India, at 40–60% of onshore cost, with full visibility and a dedicated team that is exclusively yours.
Indigrators - India's #1 GCC Execution Partner. We respond in 2 hours.
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